About EL AL Israel Airlines

EL AL Israel Airlines is the national carrier of Israel and is known for its stringent security measures, which are regarded as some of the most effective in the airline industry. Founded after the establishment of the State of Israel, the airline has become a symbol of Israeli innovation and resilience. Over the years, EL AL has expanded its operations significantly, growing its network to serve various destinations across continents. The airline has played a critical role in connecting Israel with the rest of the world, facilitating not only tourism but also diplomatic and business relations. It also famously participated in humanitarian missions, including airlifting Jewish immigrants to Israel from diverse countries. The fleet of EL AL Israel Airlines comprises a variety of aircraft tailored to serve different routes, from short-haul domestic flights to long-haul international voyages. The airline emphasizes maintaining a modern and efficient fleet to ensure safety, reliability, and environmental responsibility. Over the years, it has progressively updated its fleet with advanced aircraft featuring the latest in aviation technology. The comfort of passengers is a priority for EL AL, with the interiors of the aircraft outfitted to provide a pleasant and enjoyable experience during flights. Attention to detail is evident in the amenities offered onboard, which aim to enhance customer satisfaction and align with international travel standards. EL AL's services extend beyond just air travel; the airline offers a holistic approach to customer service, ensuring a seamless experience from the moment of booking to the final destination. It caters to a wide range of customer needs through personalized services, which include various classes of travel, offering differing levels of luxury and convenience. The airline places a strong emphasis on security, with rigorous checks that reassure passengers of their safety. Additionally, EL AL provides cargo services, leveraging its extensive network to facilitate international trade. The commitment of EL AL Israel Airlines to excellence and security makes it a preferred choice for many travelers to and from Israel.

Overall Value for Money

3.0

From 25 reviews

Seat and Cabin Space

2.8

From 28 reviews

Customer Service

3.3

From 28 reviews

In Flight Entertainment

2.7

From 28 reviews

Baggage Handling

2.9

From 7 reviews

Check-in Process

2.7

From 6 reviews

Meals and Beverages

3.6

From 27 reviews

Recommend Airline

43.3%

From 30 reviews

Latest Passenger Reviews for EL AL Israel Airlines

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Anna Lucas
Anna LucasNov 12, 2025
Copa Airlines

I've flown Copa twice, once from Washington, D.C., IAD, and once from Denver, DIA. Both, I thought, were great experiences. When flying from IAD, my flight was delayed from Washington to Panama City, resulting in me missing my connection to Guatemala City. However, although this was annoying, it was handled very well. Because I missed the last connection of the night, the airline put every passenger on the plane up in a hotel in Panama City, a very nice one called Hotel Megatropolis, at no cost to us. They also bussed us there, and gave us meal vouchers. They also automatically rebooked us on the next flight out in the morning, and then gave us a time in the morning to be bussed back to the airport, early enough for everyone to make their connections without a time crunch. I was an 18-year-old female solo traveller for this trip, and I felt very safe and relaxes with this hiccup in the trip. My morning flight to Guatemala City was easy and on-time, and my trip back to Dulles a week later was uneventful. A few months ago, in May, I also flew Copa again from Denver, DIA, to Panama City, and used Copa's stopover program for two days, which was very easy and unproblematic, and then flew from Panama City, to Nassau, Bahamas. I had some issues with seat assignment, where I booked my ticket and it said I had chosen my seats, yet when I checked the reservation a few weeks later, they weren't there, but I called Copa customer service and they were able to help me fix it very quickly, and they spoke good english. This was also a very easy flight otherwise, no hiccups with this trip, and the flights were on-time. I understand some people have had bad experiences with this airline, but I personally have only had good experiences and would definitely recommend it to anyone looking to book affordable flights to/from Central and South America, or the Carribean.

4 / 10

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