
easyJet

About easyJet
Passenger ratings
Overall Value for Money
2.5
From 123 reviews
Seat and Cabin Space
2.6
From 109 reviews
Customer Service
2.5
From 124 reviews
In Flight Entertainment
1.6
From 49 reviews
Baggage Handling
2.0
From 24 reviews
Check-in Process
2.5
From 28 reviews
Meals and Beverages
2.4
From 71 reviews
Recommend Airline
34.4%
From 128 reviews
Latest reviews
View all
Booked the wrong date by mistake. Staff were rude and unwilling to help. Chat payment links didn’t work, phone waits were endless. I fly this airline often and am very disappointed.
4 / 10

Follow-up review: after being charged £48 for a suitcase 1cm over, EasyJet offered no goodwill. Despite the same bag being accepted on return, they upheld the fee without acknowledging inconsistency. Rigid, inflexible service so measure exactly or expect extra charges. Or avoid!
3 / 10

Charged £48 for my cabin bag being 1 cm too tall at Gatwick, despite fitting under the seat and flying many times before. It wasn’t even checked on the return flight. Inconsistent, overly strict policy aimed at charging people. I won’t fly easyJet again.
3 / 10


