
easyJet

About easyJet
Passenger ratings
Overall Value for Money
2.5
From 124 reviews
Seat and Cabin Space
2.6
From 110 reviews
Customer Service
2.5
From 125 reviews
In Flight Entertainment
1.6
From 50 reviews
Baggage Handling
2.0
From 25 reviews
Check-in Process
2.4
From 29 reviews
Meals and Beverages
2.4
From 72 reviews
Recommend Airline
34.4%
From 128 reviews
Latest reviews
View all
Extremely disappointed with EasyJet. flight was cancelled & the next was 2 days later. Their manager told me to take a refund &claim alternative transport. I drove 11–12 hours home, then EasyJet refused my expenses BECAUSE I took the refund they advised to take! Unacceptable.
2 / 10

Booked the wrong date by mistake. Staff were rude and unwilling to help. Chat payment links didn’t work, phone waits were endless. I fly this airline often and am very disappointed.
4 / 10

Follow-up review: after being charged £48 for a suitcase 1cm over, EasyJet offered no goodwill. Despite the same bag being accepted on return, they upheld the fee without acknowledging inconsistency. Rigid, inflexible service so measure exactly or expect extra charges. Or avoid!
3 / 10


