
easyJet
About easyJet
Passenger ratings
Overall Value for Money
2.5
From 121 reviews
Seat and Cabin Space
2.6
From 107 reviews
Customer Service
2.5
From 122 reviews
In Flight Entertainment
1.6
From 48 reviews
Baggage Handling
2.1
From 22 reviews
Check-in Process
2.3
From 26 reviews
Meals and Beverages
2.4
From 69 reviews
Recommend Airline
34.4%
From 128 reviews
Latest reviews
View all
Follow-up review: after being charged £48 for a suitcase 1cm over, EasyJet offered no goodwill. Despite the same bag being accepted on return, they upheld the fee without acknowledging inconsistency. Rigid, inflexible service so measure exactly or expect extra charges. Or avoid!
3 / 10

Charged £48 for my cabin bag being 1 cm too tall at Gatwick, despite fitting under the seat and flying many times before. It wasn’t even checked on the return flight. Inconsistent, overly strict policy aimed at charging people. I won’t fly easyJet again.
3 / 10

Madeline, representative at Easyjet despite it was alright to take a taxi, although we questioned this at the time, was insistent we would. So we did as did many others did accepting the contract and kind offer that turned out unkind
4 / 10

