
Croatia Airlines
About Croatia Airlines
Passenger ratings
Overall Value for Money
3.1
From 15 reviews
Seat and Cabin Space
3.2
From 15 reviews
Customer Service
3.7
From 15 reviews
In Flight Entertainment
2.9
From 7 reviews
Baggage Handling
1.0
From 2 reviews
Check-in Process
3.0
From 1 review
Meals and Beverages
3.4
From 14 reviews
Recommend Airline
60.0%
From 15 reviews
Latest reviews
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Avoid Croatia Airlines at all costs. They lost my bag, mishandled the case for days, and ignored my requests to reroute it. Their customer service is unresponsive and incompetent. After a ruined vacation, I only got my bag back right before flying home. Terrible experience.
1 / 10

A Bad experience with Croatian Airlines. I took a Croatian flight from Rome Fiumicino (Italy) to Split (Croatia) in a very old, small, jet fuel stinking Dash airplane packed with people and luggage in a very bumpy ride across the Adriatic sea and after a very rough landing in Split the Dash took off again to continue its journey onwards to Zagreb. To my surprise my luggage was kept in Rome, this was particularly embarrassing because I was traveling for work and was expected to wear a suit, because there was simply no place for all the luggage in the small, old and nasty Croatian Dash airplane. Croatian staff in Split was not very helpful but eventually my luggage found its way to split a few days latter although Croatian airlines never even apologized for the incident. I would advise the Croatian airliner to get rid of their old Dash and use much better and newer Embraer’s, or similar for such flights.
3 / 10

Chose Croatia Airlines over BA for LHR to ZAG and return because flight times were preferred. The fares were good value, the flights out and back on time, the cabin comfortable enough for the flight duration. The staff are not always as friendly as one might expect but nothing to complain about.
4 / 10