
Condor

About Condor
Passenger ratings
Overall Value for Money
2.1
From 35 reviews
Seat and Cabin Space
2.3
From 31 reviews
Customer Service
2.6
From 34 reviews
In Flight Entertainment
2.2
From 30 reviews
Baggage Handling
1.8
From 9 reviews
Check-in Process
2.0
From 12 reviews
Meals and Beverages
2.5
From 31 reviews
Recommend Airline
26.5%
From 34 reviews
Latest reviews
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Very Good Flight Overall good food and good Prices
8 / 10

Terrible airline. Had mechanical issue. Kept us on tarmac for 3 hours without much information. After three hours they cancelled the flight and we had to wait for another two hours to get our bags back. They put us up in a grotty and dirty hotel one hour from the airport. The food voucher didnt work and they cant get another flight for us until more than 24 hours from our original one. No staff available to help, no one answering the phone. The seats on the plane were tiny and the entertainment system was broken. Will never fly with them again.
2 / 10

I traveled from Canada to Europe to attend a parent funeral. My Condor flight got canceled due to a mechanical failure. That happens. However, everything that happened after was a nightmare and a disgrace. No one from Condor was available at the airport to help me rebook on an urgent basis. I was not able to speak to anyone. Condor staff just went AWOL. I ended up rebooking flights at my own expense using other companies so that I could make it on time to the funeral. When I called Condor after returning home to get a refund, Condor Customer service stone-walled me. They told me it would take 3 months (THREE MONTHS!!) for them to get back to me, and they refused to give me any status on my file. When I became insistent, the operator hung up on me mid sentence, not once, but twice. This means that hanging up on a customer is actually an acceptable policy with Condor Customer service. Do not use this company for any reason, even if they offer the cheapest fare. In case of a problem, they are organized to ensure that you will not see your money back.
1 / 10
