
China Airlines
About China Airlines
Passenger ratings
Overall Value for Money
3.5
From 29 reviews
Seat and Cabin Space
3.7
From 30 reviews
Customer Service
3.8
From 30 reviews
In Flight Entertainment
3.6
From 30 reviews
Baggage Handling
2.0
From 4 reviews
Check-in Process
1.8
From 4 reviews
Meals and Beverages
3.5
From 30 reviews
Recommend Airline
58.1%
From 31 reviews
Latest reviews
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They were responsible for me missing my connecting flight and did not compensate me. I paid a premium to avoid the discomfort and additional expenses that they caused me. Had I known I would choose a different flight. I flew from Taipei to Stockholm via Vienna but was rebooked to Berlin from Vienna. The airline was well aware of my connecting flight but did nothing to prevent my flight to Stockholm to depart. They also lost my baggage.
7 / 10

Arrived at NAIA terminal on May 25, 2023. Our 8 check in bags are still in JFK airport. It’s been 3 days now and no action taken. Do not fly China Airlines and their customer service is way below standards. My first and last time to fly this airline. Please please do not patronize their business.
2 / 10

Horrible experience. Made us buy duplicate tickets because our middle names were not in the booking details. However, online, there are only to fields to fill in " First Name" and "Last Name". The stewardess said not possible to amend the details at the counter. However, she did amend the tickets of our son because his middle name was only 3 letters ... so stupid rule. No other solution proposed apart from buying new tickets. On board, no extra baby seat belt was provided for our 9 month old baby... Do not recommend at all
4 / 10