
About Cathay Pacific
Ratings
Seven Star PLUS Safety
Product
Passenger rating
See more about Cathay Pacific safety ranking
Passenger ratings
Overall Value for Money
3.4
From 170 reviews
Seat and Cabin Space
3.6
From 171 reviews
Customer Service
3.7
From 170 reviews
In Flight Entertainment
3.8
From 170 reviews
Baggage Handling
3.0
From 8 reviews
Check-in Process
3.4
From 8 reviews
Meals and Beverages
3.4
From 171 reviews
Recommend Airline
58.2%
From 170 reviews
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Latest reviews
View all
For CX469 I think overall is great, Cathay's Business class offer really good services and a really good meal service for both business class and economy class.
10 / 10

I booked a business class ticket with Cathay Pacific expecting comfort and a premium experience, but it was extremely disappointing. I was seated next to an unclosed toilet and near airline staff, making the cabin noisy and uncomfortable. The toilet smell was unpleasant, and the service did not meet the standards expected for the price paid. I contacted Cathay Pacific about this, but their response was generic and offered no proper solution. After paying a premium fare, I expected a serious response, not a standard reply. If I could give a negative star rating, I would. I strongly advise others to avoid this airline, as my experience shows it fails to deliver the service promised, even in business class.
1 / 10

The airline cabin was clean and the seat looked new and was very comfortable. Check-in was fast and the service staff were really nice and helpful. Food on board was amazing as well as the inflight entertainment. The overall was excellent and it is one of the best airlines and would recommend it to all!
10 / 10
