Cathay Pacific review by Vine Apparel

I booked a business class ticket with Cathay Pacific expecting comfort and a premium experience, but it was extremely disappointing. I was seated next to an unclosed toilet and near airline staff, making the cabin noisy and uncomfortable. The toilet smell was unpleasant, and the service did not meet the standards expected for the price paid. I contacted Cathay Pacific about this, but their response was generic and offered no proper solution. After paying a premium fare, I expected a serious response, not a standard reply. If I could give a negative star rating, I would. I strongly advise others to avoid this airline, as my experience shows it fails to deliver the service promised, even in business class.