
AirAsia Indonesia
About AirAsia Indonesia
Passenger ratings
Overall Value for Money
3.4
From 27 reviews
Seat and Cabin Space
3.1
From 27 reviews
Customer Service
3.5
From 26 reviews
In Flight Entertainment
2.4
From 5 reviews
Baggage Handling
3.5
From 2 reviews
Check-in Process
4.0
From 2 reviews
Meals and Beverages
3.3
From 21 reviews
Recommend Airline
62.1%
From 29 reviews
Latest updates
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Latest reviews
View all
There is a high probability you buy a non stop flight and you end up being forced to change to a long stopover instead. Avoid and use Batik/other instead, if possible
1 / 10

There are no stars listed since the flight was cancelled, this is about the worst customer service I have ever seen. Impossible to speak with a human being. After finally getting a refund started and a case number I have been waiting for exactly 142 days now for a refund on a flight THEY cancelled. When I try and contact them about my case I simply get a response that it is being processed. If you don't like money book flight with Air Asia.
0 / 10

I'm gonna write the review in a budget airline-perspective. Flying from DMK to CGK, at 5pm Take-off: smoothly and the pilots able to maneuver dark clouds during climb with minimum turbulence Food: Chicken Teriyaki with rice, rice and chicken were not dry. Well seasoned even though the carrot and mushroom were bland. Landing: smooth landing. No delays in take-off and landing. Landed 30mins ahead of schedule
6 / 10