Etihad Airways review by Monika Farkašová

Worst company we’ve ever flown with. In 2026, we’ve taken 25 flights, and Etihad has been by far the worst. Their customer service was absolutely awful. Because of a delay on the first flight, we missed our connection, and they were no help at all. We would have lost two days of our vacation if we hadn’t found an alternative flight ourselves, which had a 7-hour waiting period and an additional flight stop. On our way back, it was the same story. They announced a 4-hour delay, which meant we would miss our connecting flight again, and they offered no solution. We had to find another flight on our own and wait 7 hours in Abu Dhabi. The food was terrible, the service was terrible, the flight attendants were super rude... nightmare We filed a complaint and never heard back. This ruined the beginning of our honeymoon. ETIHAD never again.