Qatar Airways review by Andrew Jarrett

I flew Qatar's Q-Suite from Doha to Melbourne Australia in mid October this year on a Boeing 777-300. Having just had a flight from London to Doha on which the cabin crew were exceptional, the cabin crew on my Doha to Melbourne flight were well below par. Disorganised, dismissive, disinterested, incompetent. No pre-departure drink was offered, they screwed up every aspect of my dine on demand requests in relation to meal times and which meal was delivered when and put simply were not really visible at all during the flight and not fit for purpose. For an airline with such a high opinion of itself, it was unacceptable. I flew from Australia back to London in Economy on Royal Brunei Airlines and the cabin crew and service standard on Royal Brunei far exceeded what I received in Qatar's business class. The Q-Suite was okay, lacked storage and ambient space, the bed was ok in terms of comfort, but the overall experience couldn't match previous flights I have enjoyed in Business Class on Etihad or even economy class on Royal Brunei.