
Qatar Airways
About Qatar Airways
Qatar Airways, the state-owned flag carrier of Qatar, has grown significantly since its establishment, becoming one of the most prestigious airlines in the world. The airline was founded with the vision of serving as a bridge between the East and the West, and to facilitate smooth and efficient global travel. Over the years, it has expanded its network, connecting more international destinations across the Americas, Asia, Europe, Africa, and Australia. Its operational hub, Hamad International Airport, is regarded as one of the most advanced airports globally and serves as the central point from which the airline operates most of its flights. A key aspect of Qatar Airways' recognition comes from its modern and well-equipped fleet. The airline is known for maintaining one of the most modern fleets in the sky, featuring a mix of craft designed for a range of different flight lengths and experiences. Qatar Airways places a strong emphasis on acquiring state-of-the-art technology and is often among the first to incorporate new advancements in aviation technology into its operations. This has not only helped in improving the efficiency of its operations but also in enhancing passenger comfort and safety ensuring that they meet the highest standards of international aviation. Qatar Airways is renowned for its high levels of service quality, often receiving accolades for its onboard service and hospitality. The airline provides a range of classes, each tailored to different types of travelers, from luxury offerings in the First and Business classes to more economical, yet comfortable options in Economy class. The airline also prides itself on its in-flight dining and entertainment options, which are continually updated to reflect the preferences and interests of international travelers. Moreover, Qatar Airways has also been an innovator in customer service, with initiatives designed to enhance passenger convenience like quicker and more efficient check-in processes, a more user-friendly booking system, and expanded customer service.
Passenger ratings
Overall Value for Money
3.8
From 210 reviews
Seat and Cabin Space
3.8
From 210 reviews
Customer Service
3.9
From 210 reviews
In Flight Entertainment
3.7
From 204 reviews
Baggage Handling
3.2
From 37 reviews
Check-in Process
3.5
From 48 reviews
Meals and Beverages
3.7
From 212 reviews
Recommend Airline
68.4%
From 196 reviews
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Latest reviews
View all
The engine shut down from Doha to Oslo. So we ended up doing an emergency landing in Moscow. Everyone onboard was extremely scared and the captain gave 0 information. This is typical Qatar, no communication, which makes everything so much worse. The flight was a complete nightmare, it would be good if Qatar can consider talking to their passengers in the future.
3 / 10

The flight was 5-6 hours delayed. We were stranded onboard on the runway. No information, no help. We lost all our connecting flights, but Qatar did not care and couldn’t and would not assist in any way. It was a nightmare. Even now, one month later, it’s still impossible to get any contact to just get a confirmation regarding the delay to the insurance company. Qatar is the absolute worst when it comes to customer service and communication!
3 / 10

From Delayed flight to Loud Engine sound to turbulence to a 8hrs non stop flight from DOHA - LAGOS (QR1407) to the best of the best in flight cabin experience with dedicated cabin crew. My heart really pours to DIANELLE a member of the cabin crew that created a memory in my heart. I really cherish you DIANELLE ❤️. Qatar Airways please do well to recognize her. Much love Qatar Airways.
7 / 10