Qatar Airways review by Ahmad Subhi

I flew from Madrid to Doha, then connecting to Dubai — and it was one of the worst travel experiences I’ve had. Our flight from Madrid was delayed over an hour while we sat in the aircraft, with no clear explanation. By the time we reached Doha, we had only 30 minutes left to catch our connection to Dubai. There were no buggies or assistance provided for late passengers, even though they knew our connection was extremely tight. We had to run through the terminal on our own. At Doha, staff lied to us, assuring our luggage was already loaded onto the Dubai flight. When we finally arrived in Dubai, our bags were nowhere to be found — they were still in Doha. For an airline that claims to be “5-star,” this was completely unacceptable — poor communication, lack of passenger care, and dishonesty. I will not be flying with Qatar Airways again.