Passenger Review
American Airlines review by Antessha Skinner
5 / 10
11 July, 2025 by Antessha Skinner
You guys completely dropped the ball first of all I spent $100 on Uber to get to the JFK airport only for our flight to be delayed 3 times. Then you guys tell me that our flight have been canceled. Go to the airport the next day flight delayed again then you tell me it’s canceled once again. I have to find hotel and pay for it out of my pocket for two days in a row Then I get there the third day we literally had six or seven delays. You guys put us on one plane only need to tell us that we had to get off of that plane and wait a whole Nother hour for another plane. It was a horrible disaster, and you guys should be taking responsibility and given us some type of compensation instead of saying that you guys have no responsibility for any of it. It’s all on you guys. I am highly disappointed & upset so much you didn’t have money was spent that I didn’t have to spend.
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American Airlines
Overall Value for Money
n/a
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
Check-in Process
Meals and Beverages