TAP Portugal review by Sivan Bitton

Shame on Air Portugal We are deeply disappointed and heartbroken by the way we were treated by Air Portugal during a time of real crisis. Due to the war, we were unable to take our scheduled flight. For days, we were told to call on the day of our flight to “see what they could do.” When that day came, they offered no help whatsoever-not even a future flight credit. Instead, they had the audacity to ask for more money to change our flight. We fully understand that airlines have policies. But when lives are at stake, and people are stranded in a war zone, compassion should override red tape. Air Portugal showed zero humanity. No flexibility, no support, no empathy. We’ve been stuck far longer than we ever expected, and our funds are exhausted. Air Portugal had the chance to help-if only a little-but they chose profit over people. We will never forget that. If you’re looking for an airline that stands by its passengers in moments of real need, look elsewhere.