Passenger Review
Etihad Airways review by Eric Gottwald
1 / 10
01 June, 2025 by Eric Gottwald
We wanted to fly to Singapore on 28.12.24 with 4 people. One person fell ill, so we had to cancel the flights. Since 29.12.24 I have been trying to get the ticket costs (minus the cancellation fee of 40%) back from Etihad Airways. Despite 8 times! phone calls and several emails that the costs will be refunded after a processing time of 40! (ridiculous) days, nothing has happened to date (6 months later!). It's a shame that you can only enforce your rights with a lawyer! I strongly recommend not to travel with Etihad Airways!
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Etihad Airways
Overall Value for Money
Seat and Cabin Space
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Customer Service
In Flight Entertainment
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Baggage Handling
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Check-in Process
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Meals and Beverages
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