Passenger Review

Etihad Airways review by Eric Gottwald

1 / 10

01 June, 2025 by Eric Gottwald

Economy Class
more than 3 months ago

We wanted to fly to Singapore on 28.12.24 with 4 people. One person fell ill, so we had to cancel the flights. Since 29.12.24 I have been trying to get the ticket costs (minus the cancellation fee of 40%) back from Etihad Airways. Despite 8 times! phone calls and several emails that the costs will be refunded after a processing time of 40! (ridiculous) days, nothing has happened to date (6 months later!). It's a shame that you can only enforce your rights with a lawyer! I strongly recommend not to travel with Etihad Airways!

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Etihad Airways

Etihad Airways

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

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Check-in Process

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Meals and Beverages

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