Etihad Airways review by Eric Gottwald

We wanted to fly to Singapore on 28.12.24 with 4 people. One person fell ill, so we had to cancel the flights. Since 29.12.24 I have been trying to get the ticket costs (minus the cancellation fee of 40%) back from Etihad Airways. Despite 8 times! phone calls and several emails that the costs will be refunded after a processing time of 40! (ridiculous) days, nothing has happened to date (6 months later!). It's a shame that you can only enforce your rights with a lawyer! I strongly recommend not to travel with Etihad Airways!