Passenger Review

Qatar Airways review by Jad 2016-04-30

8 / 10

29 April, 2016 by ar

Business Class

Usually I fly with Emirates because all their flights are direct, but the timing to my destination did not match my preference. So I was suggested to take Qatar Airways to my destination, which I did. The service was outstanding and the seats were very comfortable (to my opinion) I travelled both Economy and Business Class and never had any problems with the airline. The only issue I had was one time I booked a Business Class seat, but the seat would not reclined, no matter how helpful the staff were. It happens I guess. Sent a complain to the customer service email, but never got any reply. Guess they need to improve customer feedback (that is where Emirates excels). Entertainment was horrible though, I already watched 95% of the shows and the rest were boring.

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Qatar Airways

Qatar Airways

Overall Value for Money

5

Seat and Cabin Space

5

Customer Service

4

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline