Hawaiian Airlines review by James 2016-10-09

I was Flying OGG-HNL on Hawaiian Airlines and then connect with Delta. Could not check in the Internet despite having Hawaiian confirmation number. Called and the Hawaiian person said I need to check in at the airport. At the airport, it would not let me check in and I had to go to Special Services line. only one person working that line and the person working the first class line (Jemma) was just standing around not helping anyone. I asked and she refused to help me. after I told her I would complain, she realized she should start helping people and began taking people from the special services line but only after she realized I was going to complain. neeD better work effort.