Passenger Review

Spirit Airlines review by Kriste 2016-12-28

3 / 10

27 December, 2016 by ar

Economy Class

Not worth the advertised low price because you will end up paying more in the long run! I am very unhappy with Spirit Airlines as a company. I recently flew from Houston, TX to Orlando, FL with my children. First..... My flight was changed from an afternoon flight to a 6:45AM. When I called to change to another non-stop flight on the same day they notified me that was the only flight time they had non-stop that entire week. Second.... I check in the day prior to our trip and have to pay $36 per carry on (that's after I joined their $9 club for $59.95) So I paid $144 to take (2) small overhead pieces of luggage. Btw, while waiting for our flight they announced prior to boarding your carry on items will cost $65 to be taken on the plane and once they have called for the 1st boarding it will increase to $100. Then...... On our return home (Christmas Eve) our flight was delayed to 1:30, then 3:30, 5:30, and then to 8:30pm. When I asked why the delay the told me a flight attendant was ill and they were trying to find a replacement in Minneapolis where are plane was coming from. They told us they would not officially cancel the flight till 8pm at that time they would make accommodations

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Spirit Airlines

Spirit Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline