TAP Portugal review by Rachid 2016-01-19

Scammed big time! dont be surprised if your seat is sold to some one else! I was shocked to hear that i would not board my flight from Morocco to Lisbon because the plane was full. Seems like catching a bus rather than a plane !!! I had made and confirmed my reservation from Berlin to Casablanca with layover i Lisbon. But my return trip turned out like hell. Not only i was denied boarding, but i lost my connection from Lisbon to Berlin and was charged for one night at hostel because i did not show up. I was given a 200 euros voucher by a TP agent in Morocco and was told that i just need to hand it to any TP representative in Berlin to get the compensation. Another surprise: went all the way to Shonefled airport in Berlin to redeem the voucher and they refused to take it because there is only luggage handling services. I called the airline directly in Lisbon several times, but in vain. I want every one to think before flying with this company