Passenger Review
American Airlines review by Joseph 2017-07-15
7 / 10
14 July, 2017 by ar
Premium Economy
Service very very poor in Philly this week. Much better in Chicago Wednesday. Called customer service for help. SC told me despite 600,000 plus miles on the airline not much more than senior management authorized them to say sorry and hope I use American again. Guess my current thinking.
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American Airlines
Overall Value for Money
4
Seat and Cabin Space
4
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline