Passenger Review

VietJet Air review by Bernard

5 / 10

12 October, 2017 by

Economy Class

We had a connecting flight from Ho Chi Minh back to Singapore. We had problem making payment for VietjetAir flight from Da Nang to HCM. Cut story short, it was VietjetAir who is rejecting my credit card payment. I called Vietjet air and was told there was nothing they can help. Even suggested that we head to Da Nang airport on day of departure to buy a much expensive ticket. I asked what if the flight is full, they just said they can't help and we just try our luck at airport. What an acceptable response, terrible service and irresponsible attitude of Vietjet air!

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VietJet Air

VietJet Air

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline