Passenger Review

TAP Portugal review by Z

0 / 10

11 December, 2018 by

Economy Class

Whoever is reading this, I suggest never fly with this airline in your life. This company is a scam. We made the reservation 5 months ago, and we also called the airline a day ago to confirm the flight, and to confirm our status and boarding passes. We were not notified about the visa requirements until we were in the check in line. Despite that we were also issued the boarding passes with no further help at the check in counter. In addition to that, we were not the only one going through this hassle, there were so many other families going through the same problem. Clearly this airline needs to be transparent about their polices, you should be notifying the travelers when they are booking the ticket, not during the check in time at the airport. Due to the inconvenience caused and the airlines negligence, it costed us additional $2000 for a one way ticket. We have learnt our lesson, and would advice everyone do not advice anyone to book your flight with Air Portugal ever again.

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TAP Portugal

TAP Portugal

Overall Value for Money

n/a

Seat and Cabin Space

n/a

Customer Service

n/a

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline