Absolutely terrible frequent flyer programme called Victoria Miles prevented me to earn any points with my original frequent flyer held by Air New Zealand. They have been that my flight FLIGHT TP 831 FCO / LIS on 29-Aug-15 has been already credited to another Frequent Flyer programme and refused to provide any explanation to my airlines or even bring any apologies to me. Their customer service stated this is only my problem and completely ignored any other questions and complaints from my side. If you a frequent flyer user I strongly recommend you to avoid any deal with TAP Portugal you then save you time, money and nerves (the service itself is very average but overpriced).
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TAP Portugal
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
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Check-in Process
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Meals and Beverages
Recommend Airline