Malindo need to educate their staffs.. when i checked in my luggage, the male staff forgot to ask me whether there are fragile items in my bag.. i heard he inform the other staff that he forgot to ask me whether there are fragile items in my luggage, but the other staff said no need to ask me... i was still standing near the check in counter, so why they did not ask me??? my luggage was drenched and wet with sour smell.. its in a bad condition too.. this is my second time flying with malindo and i had a very good experience with my first flight.. airasia is better with handling our luggage.. my luggage is always in a good condition with airasia.
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Malindo Air
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