Passenger Review

Malindo Air review by maryline 2016-10-31

4 / 10

30 October, 2016 by ar

Economy Class

Malindo need to educate their staffs.. when i checked in my luggage, the male staff forgot to ask me whether there are fragile items in my bag.. i heard he inform the other staff that he forgot to ask me whether there are fragile items in my luggage, but the other staff said no need to ask me... i was still standing near the check in counter, so why they did not ask me??? my luggage was drenched and wet with sour smell.. its in a bad condition too.. this is my second time flying with malindo and i had a very good experience with my first flight.. airasia is better with handling our luggage.. my luggage is always in a good condition with airasia.

4

Comments

No comments yet, be the first to write one.

Malindo Air

Malindo Air

Overall Value for Money

n/a

Seat and Cabin Space

4

Customer Service

2

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline