Passenger Review

American Airlines review by Leah 2017-06-03

4 / 10

02 June, 2017 by ar

First Class

Don't bother flying 1st class on American. I flew from Richmond to the Turks and Caicos Islands, stopping in Miami. The stewardesses on both flights were surly and inattentive, except for one. I asked for champagne and there was none on the 1st leg of the flight. On the 2nd leg of the flight the stewardess poured me a thimble full and acted like it was her own bottle of Don Perignon she was pouring. We had a 2 hour flight to Miami in the very early-morning hours and were provided no breakfast at all. A friend of mine who flew the same route on a different Carrier received a full breakfast and arrived at the destination full, not starving to death. We were offered the same unhealthy, high calorie, salty snacks that was provided to the economy-class. Why did I pay over $1200 for this flight when I was treated like an economy-class passenger who paid about 1/3 of that fair. I made a AA complaint yesterday and have yet to hear anything back from the airline's. Don't bother flying American, particularly 1st class. Spend your money somewhere else. I also have an American advantage credit-card and that seems to do me no good when it comes to better service either. Beware.

0

Comments

No comments yet, be the first to write one.

American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline