American Airlines review by Linda 2017-05-28

My flight to 211out of JFK airport to Las Vegas was the lead 11 times staff was on helpful and didn't know what they were doing was told the ladies was due to weather and mechanical problems finally boarded the plane just to sit there over an hour with no air condition never offered any water for over an hour just at this point to be told our flight was canceled staff was very rude pilot was very rude was told that we can rebook next flight just to be told there was no flights available until two days later trip had to be canceled will never use American Airlines worse no customers Service