Passenger Review

Air France review by Florence

6 / 10

17 July, 2018 by

Economy Class

The customer service is very disappointing. I've never seen a company with such a bad customer service. When everything goes right, AirFrance is fine but as soon as you encounter a difficulty, then, it's a catastrophe. They are absolutely not responsive and they don't care at all about their customer experience. I have had 3 bad experiences in a raw. I'll never fly again with this company.

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Air France

Air France

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline