American Airlines review by AM 2015-12-27

I took a five day round trip from Santiago Chile to LAX via DFW in business class. As usual, all was very good, all four flights on time or early, everyone I dealt with was very nice, etc. I do want to comment on all the complaints recently posted from passengers over the Christmas holiday. Delays happen folks as do cancellations. And non refundable tickets are just that, you make any change it will cost you. And that's the same for every airline, including Southwest. As far as funky planes and personnel, I suspect many of you were flying out of former USAir stations and those folks aren't too happy with AA taking over, even though technically US acquired AA. Hopefully it will improve and the two airlines continue integrating. For me AA at DFW, LAX and SAN are tops in every way. Not to mention home base for me, which is Santiago. EDITORS COMMENT: Couldn't agree more!