American Airlines review by Jim 2015-08-20

We were sold seats up "front" behind the First Class curtain for an extra 100$. We were not sold the ability to be seated early. So we had to watch everyone get on the plane, then walk to the back of the plane to find any room to put our luggage. When we arrived, we (seated near the front) had to wait for everyone to deplane before we could go to the back and get our bags. Everyone walked past us twice like we were refugees. Fortunately, we were not in a hurry or we could have missed our next flight. I tried to contact AA and they sent back some boilerplate blah-blah. They did not ever mention the problem. They offered no apology. They offered no solution. They told me to f*** off without using those words. They did not recognize the problem, they did not do anything at all, except cut me off from their online site. Never fly this airline again!!!!