Very poor customer service when my flight from Gatwick with Vueling was cancelled. Absolutely no information to passengers and even people with disabilities or small children didn't get any help. Many lost connecting flights - some as far as the US - but still no help from Vueling. My travel time was delayed a total of 4 days due to this fiasco. Will NEVER use this airline again - my worst travel experience ever.
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Vueling
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline