American Airlines review by Jerry 2016-10-28

We just took a round trip from Phoenix to Maui and purchased AA first class seats. Outbound flight had a change in LA. The first short leg was a 757 with nice seats that nearly fully reclined with foot rests. The leg from LA to Maui was a newer airbus with a good entertainment system at each seta, but the seats were lousy for first class. Tight, cramped, barely reclined back with no foot rests. It was almost like coach used to be. The flight attendant didn't bother offering a drink until we were at least an hour in the air. The return was a red eye on another 757, so we were looking forward to reclining and sleeping, Unfortunately, there was a last minute equipment change to a different configuration, and the seats barely reclined again. Miserable overnight for a first class fare. Also, no entertainment system to speak of. Overall, tired, old equipment and similar service. You would think first class would be something to look forward to, but that was a joke especially when paying full fare. Why bother? Next time, we'll pick another airline and look for better equipment.