Qatar Airways review by Jacqueline 2014-09-17

My sister and I flew with Qatar Airlines from Perth to London on the 11th August 2014 ecomony class. The first part of the trip was great. Could not complain. We landed in Doha and it was very easy to find our way to departure gate for next leg of the flight. Once we were on the plane my sister was very sick. The crew were very helpful and very concerned about her. I requested if she could be moved into the business class so she could lay down as she had a terrible headache and only wanted to sleep. Unfortunately they were not able to this and advised us that it was not their call to be able to move passengers from economy to business even though there were spare seats. I understand that they cannot accomadate everyone that requests this, but in the circumstances I believe they could have moved my sister. After saying this the crew were very helpful and did manage to move her down to the back of the plane so she had more room to lay down. They kept checking on her throughout the flight and kept assuring me that she was ok. Once we landed in London they had arranged medical assistance for us in the way of an ambulance. Overall they were excellent and I am very gratefull for their concern and assisatance. My only complaint would be that I think the cabin crew should been able to make the call that my sister could be moved into business class to make the trip more comfortable for her. But overall thank you very much Qatar airways for you help.