Worst airline. Why? - delayed my parents flight by 17 hours (no reason given) - connecting flight from Beijing to Vancouver got delayed as well (in total 23 hours delay) - customer service is worst and their phone service to reach out to their CSR's is pathetic. No one answers, disconnects in between My parents are seniors and i cannot tell you what they went through. My only mistake was (which i will regret for my life) to book a cheaper flight off stupid Facebook ad. Please please do yourself and your family a favor DO NOT book with Air China. Rather pay extra $$ and get a better airline.
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Air China
Overall Value for Money
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In Flight Entertainment
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Meals and Beverages
Recommend Airline