American Airlines review by Traci 2017-08-01

We will never fly American Airlines ever again. Our flight was delayed 4 times, delayed luggage and stolen items out of our luggage. The worst thing about our experience is that we were lied to numerous of times because American Airlines ticket agents and customer service reps did not want to deal with the problems relating to our flight. On top of that, the customer service center that you contact does not care as well. I wrote the CEO, President and EVP/Customer Relations of our horrible experience and they could not even respond, none of them. They ruined our perfectly planned vacation before and after.