Passenger Review

American Airlines review by Julia 2016-07-13

5 / 10

12 July, 2016 by ar

Economy Class

Completely disappointed in American Airlines... My new husband and I booked a flight to cancun. Three weeks before our departure we logged in to check seat status, only to find out we have to pay an additional 75$ per passenger in order to sit together, as if the tickets weren't expensive enough. We called customer service and we pretty much got a "take it or leave it attitude" from the supervisor. Not attempt or effort to try to assist us whatsoever. This is the last time I use this airline!!

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American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline