I have flown EVA many times and have always had very good, attentive service from the entire staff. On one flight I was injured with a pinched nerve in my lower back. The wheel chair service they offered was excellent all the way through our journey back to Indonesia from Los Angeles. The food is standard. Nothing remarkable here. The selection of entertainment is very good. There is plenty for those who cannot sleep on those 13 hour flights. Attendant calls on the plane are quickly responded to. What I really like is the excellent help desk at the entrance to the transit area in Taipae. That staff there can handle just about anything for you regarding your trip and they do so in a very friendly manner. I highly recommend this airline in a world full of terrible ones.
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EVA Air
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
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Check-in Process
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Meals and Beverages
Recommend Airline