VietJet Air review by PHUC 2017-07-24

Vietjet Skyboss service promises much and delivers little. The Skyboss lounge is very ordinary, although very quiet because you may be the only person in there as I was. Food is extremely bad-2 week old rice, over microwaved vegetables, boiled eggs and stale fruit. Coffee is the pits. There's better coffee on the side of the street in the city. Service is non existent and absolutely woeful! It can also be a long way from the lounge to the aircraft. For a so called 'Premium Economy' legroom is non existent and basically the same as anyone else. It's a nightmare with hand luggage because the first few rows of stowage are taken up by cabin crew. When the plane lands you have to battle your way to your overhead luggage a few rows back. The 'Skyboss' food on board is absolutely shocking and the coffee some kind of instant rubbish with fake milk. Another problem with 'Skyboss' upgrade is that the normal economy passengers slip into the seats beside you with the acknowledgement of the cabin crew. Consequently you don't have an exclusive zone. There's no barrier or privacy screen between Skyboss seats and economy either. Overall the airline is sub standard.