Passenger Review

Turkish Airlines review by Eric

2 / 10

28 February, 2023 by Eric Belcena

Economy Class

Turkish airlines is not a reliable airline. We booked our ticket 3 months in advance but 1 week before the flight they moved our return flight to a later time which overlapped with our domestic flight from Manila which was also booked with Turkish airlines. They did not managed to helped us with our ordeal and some of their customer representative were just advising us to cancel our flight then ask for a rebooking in which we came to a point that we just accepted the overlapping and we bought another ticket for the domestic flight because their customer representative also advised us to accept the changes and asked for compensation later in which it was rejected. Turkish airlines does not care about their customers even if they made the flight changes and really see the problem of overlapping but they just say sorry. We spent an additional sum of money to go home because of the flight adjustment that the Turkish airlines have done.

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Turkish Airlines

Turkish Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline