Beware. Rough baggage handling at Mumbai international airport Indigo ground staff Both checked in bags damaged after a short flight. bag 1. 15 kg fairly new. wheel came off bag 2. 20 kg- ripped off at zipper arrogant ground staff kept insisting bags were overstuffed hence damaged. refused to file report because its minor wear and tear. offered INR 500 compensation which is ridiculous.
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IndiGo
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
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