
IndiGo
About IndiGo
Passenger ratings
Overall Value for Money
2.5
From 67 reviews
Seat and Cabin Space
2.7
From 63 reviews
Customer Service
2.5
From 66 reviews
In Flight Entertainment
2.1
From 44 reviews
Baggage Handling
2.4
From 20 reviews
Check-in Process
2.3
From 21 reviews
Meals and Beverages
2.5
From 51 reviews
Recommend Airline
29.2%
From 65 reviews
Latest updates
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Using indigo for my every single domestic travel even during all the ups and downs but i just wanna know about your female staff tantrums without any reason, I am travelling jaipur to Chandigarh there was miss communication at your side on announcement on passanger boarding i was waiting for my flight from last 3 hour because i checked my hotel little bit early even 3 hour of waiting was much more good till that minute the way she came at front desk i faced this issue many time but always ignored because i always skip this writing step trust me i hate writing but i feel this thing hurt my self respect too its not about fight of getting into worse situation this is about Self Respect @Indigo have policies behalf of everything refunds, management,luggage, delay treats, where is Humanity and humbleness my journey was just amazing throughout my whole trip this was my second time in jaipur i love every single time experience but not only yours IndiGo !! Why ???just look after your air hostesses tone and teach them the meaning of hospitality give them a experience trip in other airlines so they can actually learn the meaning of hospitality we are not paying our hard earned money to get humiliate from one of your employee because Mybe she is in bad mood , this was not a Boeing boarding that handling too much people can be a reason that maybe triggered her this was an ATR flight , i am a female too but this nonprofessional behaviour Mybe ruins someone mood and positive view about @Indigo I really don’t know that You guys are really cared about this or not Mybe like me some people want to tell you this but as like me Mybe they hate writing mails and all these feedback’s
6 / 10

I flied with Indigo at 28/11/2026 from heathrow london to mumbai. When I arrived at Mumbai I lost my 7Kg hand luggage bag in there. Then I spoke indigo office. They said go your last destination maybe you will get it there. Arrived at ahmedabad airport but, I couldn’t find my bag in there as well. Then I complained but still no update. And it's been a 1 month and 12 day but still no update about my bag.
7 / 10

I’ve never met a person like Abhinash Chettri at the Indigo Airlines counter in Terminal 2 during my delhi to coimbatore flight — so polite, well-spoken, and helpful while guiding me about the luggage and lounge. People like him truly make customers happy and help the airline build lasting relationships
5 / 10
