Very bad customer service. When I arrived to Istanbul airport I had a problem, and I wanted to get some help from one of the company's counters. Unfortunately they did not understand English, and instead of helping just sent me through 6 counters, until finally there was a staff member who actually understood English, and fixed my problem in a minute. Unfortunately, by that time I already missed my flight, and had to buy new fully priced ticket. In conclusion, it seems this is not an English speaking-friendly company.
3
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Turkish Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline