Haven't flown in 5 yrs on American Airlines. Finally did this weekend on Friday, August 26, 2016 on Flight 2316 from DFW TO McAllen & returned Sunday, August 27 Flght 2316 . Longest delay I have experienced in the 26yrs I have flown American. A 4 hour wait at McAllen airport. First it was an hour then 2hrs & etc.....no compensation for the delay. Reason was maintence delay at DFW. Very disappointed and will now think twice when booking a flight on American Airlines. :(
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American Airlines
Overall Value for Money
3
Seat and Cabin Space
4
Customer Service
4
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline