I cannot understand how an airline expects you to travel international with ONLY a backpack not to pay extra. Its is UNACCEPTABLE that not even the first bag is included. They also would NOT allow you to select seats without paying extra even when the plane was half full. In addition to VERY OLD MD-80 planes and if you ride on the back the turbine noise is EXTREME (not even with Noise Isolating Bose), look at other carriers with newer and more comfortable seats.
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American Airlines
Overall Value for Money
3
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline