Air France review by Marco

Outbound flight managed by China Eastern. Chinese staff is not trained to deal with western customers (I had to threaten not to board the plane if they didn't give me a receipt of my boarding card). Their planes are below average comfort and very old. In both ways staff disappeared after one hour of take off and returned one hour before landing. Not even water served in between. My luggage was delayed by 13 hours in Rabat, I had to go pick it up by taxi. I was denied reimbursent even having areceipt. Never explained why just said "No". Cheap and unfriendly.