American Airlines review by Michael 2017-04-23

On January 27 i was on flight 1269 From Fort Meyers Fl to Dallas,when a flight attendant spilled tomato juice all over my new computer, i pad and i-phone. Since this was the only flight in the world that did not have a USB chargers was using my own computer,"standing on edge, between my feet" to charge my i pad. The attendant grabbed my computer and tried to clean it out. The damage was done... The attendant gave me a form telling me to call customer services and they would take care of it, writing down their employee number as well as the flight number. When i arrived home i realized that the new computer was no longer charging, so i called American airlines customer service. They told me to "repair or replace the computer, and they would reimburse me"..... I went to apple and they said that they could send it in but it would take two weeks to repair it if it was possible. I had work on this computer that had to be turned in in a couple of days, so this would not work. I had to replace the computer.... so i did... then i sent them the receipt and now they refuse to pay saying "you should have repaired it". Well that not what they told me to do....