Our flight was overbooked by Vueling, no explanations given. Staff at the boarding gate were extremely rude. Absolutely no customer care: we were simply told we didnt have seats on the flight and were left to our own devices to sort out a flight back home. We had to find the Vueling office at the ariport and ended up having to wait 7 hours at Barcelona airport (for a 90 minute flight!) as Vueling had overbooked all flights that day. All members of staff we dealt with were very unhelpful - none wore name badges (what a surprise!), extremely unprofessional service. Avoid Vueling! Our tickets were not cheap and the service we received was appalling. That was our first (and definitely our last!) time using this airline.
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Vueling
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