I traveled with my wife from Mel to Osaka and back . I took the return flight on the 13th may 7.10 pm from Hongkong . My wife had back pain and I was requesting upgrade and prepared to pay for it. Not a single ground staff listened to me. They were like robots. This is the first time I took Cathay Pacific and this would be the last. I have Qantas gold card and no appreciation. Previously traveled in Emirates and you don't even to ask them for an upgrade. Unfortunate experience. Regards Joe
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Cathay Pacific
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline