Passenger Review

American Airlines review by Harley 2017-04-19

6 / 10

18 April, 2017 by ar

Economy Class

Flight was good and staff service was friendly. However, I am disgusted to find out that, no matter how much you go over the baggage weight limit it costs $100 dollars, I was 1.8kg over, which i was roughly expecting. I expected to pay about $14-20 dollars extra per kilo. But no, they wanted $100! Outrageous considering that the initial baggage fee was only $25 dollars.... I should have just got two bags, a total of 40kg!They seriously need to reconsider the pricing for overweight baggage. Apart from that and a fairly expensive 1.5hr flight, a good, friendly company.

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American Airlines

American Airlines

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

4

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline