We had the misfortune to have our Qatar flight from Edinburgh to Doha, cancelled due to a technical problem with the plane on 30/12/2015. We would like to praise Qatar for the handling of the delay with over night accommodation and meals provided. We found the customer service second to none. EDITORS COMMENT: Great to hear how well a cancellation was handled. These things do happen but it's how the airline deals with it that matters. Thanks so much for sharing with us.
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Qatar Airways
Overall Value for Money
5
Seat and Cabin Space
4
Customer Service
5
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
5
Recommend Airline