Turkish has some of the worst ground customer service I've ever experienced. Check in has been consistently problematic. In this flight the check in lasted almost two hours. I am surprised I boarded in time. I had already checked in on line and waited almost two hours to print a boarding pass in Washington. I wasn't even checking a bag. I've had similar problems in Istanbul and Geneva. It really makes me question flying with this airline.
4
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Turkish Airlines
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline