Passenger Review

Turkish Airlines review by Alice 2016-11-18

5 / 10

17 November, 2016 by ar

Economy Class

Turkish has some of the worst ground customer service I've ever experienced. Check in has been consistently problematic. In this flight the check in lasted almost two hours. I am surprised I boarded in time. I had already checked in on line and waited almost two hours to print a boarding pass in Washington. I wasn't even checking a bag. I've had similar problems in Istanbul and Geneva. It really makes me question flying with this airline.

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Turkish Airlines

Turkish Airlines

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline